Privacy Policy

Last Updated: February 24, 2026

Service Area: Miami-Dade County & Broward County, Florida

VS Flowers (“we,” “our,” or “us”) operates as an online-only floral delivery service. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website or place an order.

1. Information We Collect

We may collect the following personal information:

• Full name

• Billing address

• Delivery address

• Email address

• Phone number

• Order details and recipient information

We may also automatically collect technical information such as IP address, browser type, device information, referring website, pages viewed, and usage data.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Communicate delivery updates

• Provide customer support

• Prevent fraud and unauthorized transactions

• Improve website functionality and user experience

• Comply with legal obligations

3. Payment Processing

All payments are processed through secure third-party payment providers. VS Flowers does not store full credit card numbers or sensitive payment credentials.

4. Data Sharing

VS Flowers does not sell, rent, or trade personal information for monetary compensation.

We may share personal information with trusted service providers strictly for operational purposes, including payment processing, website hosting, delivery logistics, analytics, and fraud prevention.

5. Do Not Sell or Share Personal Information

VS Flowers does not sell or share personal information for cross-context behavioral advertising.

If applicable law provides you with the right to confirm that your personal information is not being sold or shared, you may submit a request by contacting hello@vsflowers.com.

6. Florida Digital Bill of Rights (FDBR)

Where applicable under the Florida Digital Bill of Rights, consumers may request access, correction, or deletion of certain personal data.

Requests may be submitted to hello@vsflowers.com. We will respond in accordance with applicable law.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, enhance functionality, analyze performance, and support marketing efforts. Please review our Cookie Policy for details.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

11. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the State of Florida.

12. Contact Information

For privacy-related questions or to exercise applicable rights, please contact:

VS Flowers

Email: hello@vsflowers.com

Service Area: Miami-Dade County & Broward County, Florida